Log in to the LiveVox portal with an account that has administrator privileges and navigate to Configure > Agents > Agent Desktop > Desktop Native. You can configure the Agent Desktop Native settings on the Configure tab of the LiveVox portal. Follow the installation on-screen instructions to complete the installation process.Īfter the installation process is complete, launch the ADN application from the applications folder.After downloading the ADN application, run the.The wizard begins uninstalling the OCR package components from your computer. To uninstall the NICE Advanced OCR Package:įrom your computer's System Settings, select the NICE Advanced OCR package, and then click Uninstall.

To perform a silent installation of the NICE Advanced OCR Package:įrom the local folder, run the setup.exe -q command. When the installation is complete, the Completing the NICE Advanced OCR Setup Wizard message appears. The wizard installs the Advanced OCR package components on your computer. The Setup - NICE Advanced OCR 7.3.0 dialog box appears, showing the Welcome to the NICE Advanced OCR Setup Wizard message.

If you are prompted to do so, give the wizard permission to make updates to your computer. In the local folder, double-click the setup.exe file to run the NICE OCR Advanced Setup Wizard. To install the NICE Advanced OCR Package using the wizard:įrom the Software Download Center (SDC), download the Advanced OCR ZIP file.

In order to capture text from images using the Optical Recognition Method (OCR), and in order to use Simulated Objects, you must install the NICE Advanced OCR package.

Advanced installer 7.7